Return Policy

Returns

Returns will be accepted within 7 days of delivery, less a $25.00 restocking fee.

If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your costume(s) must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned costume(s). We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at dancecostumeconnection@gmail.com.

 

Shipping

To return your costume(s), you should mail your costume(s) to: 3109-A Evening Way, La Jolla, CA 92037.

You will be responsible for paying for your own shipping costs for returning your costume(s). Shipping costs are non-refundable. If you receive a refund, a restocking fee of $25.00 will be deducted from your refund.

If you are shipping any costume(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned costume(s).

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